PRIVACY POLICY
In accordance with the provisions of the General Regulation (EU) on Data Protection and the current Organic Law on Data Protection and Guarantee of Digital Rights, by accepting this Privacy Policy, you are informed that:
The data controller is Ivonne Valentin, who can be contacted via email and social networks.
Email: ivonne {at} ivonnesoulmedium.com
The main activity of the website is to offer the services of Ivonne Valentin, which are mediumship consultations. Ivonne Valentin is committed to maintaining and guaranteeing business relationships safely by protecting personal data and ensuring compliance with the right to privacy of each of the users of the website.
 

PERSONAL INFORMATION
The processing of your personal data will be done in accordance with the General Regulation on Data Protection of the European Union.
We require your consent for the processing of your personal data for one or several specific purposes that we will inform you of in advance in a clear and understandable manner. We will only request data that is strictly necessary in relation to the purposes for which the USER has been previously informed.

Depending on the purpose, the corresponding conservation period will be informed, in the case of subscriptions it will be indefinite and we will eliminate those inactive records for a considerable time. The purpose for which the data will be collected will be the following:

The sale of services offered on the web.
Manage the list of subscribers and users attached to the web.
Sending information and commercial prospecting.
Supply of content on the blog.

Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed.  Only the owner will have access to their data, and under no circumstances will this data be transferred, shared, transferred, or sold to any third party. In no case will a use be made other than the purpose for which the data has been collected, nor will we transfer this data to a third party.

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DATA CATEGORY
The data collected at no time is specially protected, but rather is categorized as identifying data.

From the web, data is collected from:

Customers:
The identification data derived from the means of contact used by the client, as a result of the sale of a service

Web users:
The identification data that we may require in the contact form provided (name, surname, e-mail) and those that you voluntarily provide us in the established text field. Those that you voluntarily provide us when contacting us through the email indicated on the web, which may be identification and others that are voluntarily provided to us. The image, name and surname if we publish a recommendation of our services, with your consent.
 

Social networks:
The identification data that you provide yourself as a user of the social network. Those that you voluntarily provide to us when contacting us by making comments or through instant network messaging.
 

Subscription to newsletter and/or content:
The identification data that we require in the contact form provided for said subscription are (name, surname, e-mail).

We will not share, sell, rent your personal information with other parties. We may share certain information with authorized third party service providers necessary to provide some services.
 

Tracking systems used on this site:
On the page, "visitor Analytics" analysis systems are used, here is their privacy policy. Visitor Analytics is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose.

 

As a website operator using Visitor Analytics to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors.

 

The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user.
Depending on the location from which you access our website, Visitor Analytics may not collect any information about the device you are using due to our technical settings.

TIME OF CONSERVATION OF THE DATA
We will keep your data for the legally established time or until you request to delete it.

SECURITY MEASURES.
The website has an SSL certificate, thus once again guaranteeing the security of your data.

You are informed that our service provider Wix has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and unauthorized treatment and/or access, taking into account the state technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

EXERCISE OF RIGHTS ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION
Those natural persons who have provided their data through https://ivonnesoulmedium.com, may contact the owner of the same in order to freely exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated into their files.
The interested party may exercise their rights through written electronic communication addressed to Ivonne Valentin with the reference "Data Protection", specifying her data, proving her identity and the reasons for her request.

LINKS OR EXTERNAL LINKS
As a service to our visitors, from time to time I may include hyperlinks to other sites that are not operated or controlled by the Website. For this reason, I do not guarantee, nor am I responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. Before you provide your personal information to these third-party websites, please be aware that their privacy practices may differ from ours.

RESPONSIBLE FOR THE FILE, AND PROCESSORS OF THE TREATMENT.
As basic information, you should know that the data controller is Ivonne Valentin. As treatment managers other than the aforementioned controller:
The company Wix.com has been contracted for all the services of the ivonnesoulmedium.com website. You can consult the privacy policy and other legal aspects of said company at the following link: https://www.wix.com/about/privacy

SERVICES OFFERED BY THIRD PARTIES ON THIS WEBSITE.
For informational purposes only, you are informed that to provide services strictly necessary for the development of my activity, ivonnesoulmedium.com uses the following providers under their corresponding privacy conditions.
Wix.com : Hosting, Web platform, Messaging services.
Videoconference : Zoom
Paypal: means of payment
Wix.com : payment gateway.
Visitor analytics: analysis of the use of the web.
Email : Google workspace.

PERSONAL DATA CAPTURE SYSTEMS AND THEIR PURPOSE.
Content subscription forms: within the web there are several contact forms or to activate the subscription managed by wix.com in order to send marketing campaigns by email, subscription management and sending newsletters or news.

Contact form: There is a contact form whose purpose is to answer questions, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web, this data will be stored on the wix.com servers.

Cookies: When the user registers or browses on this website, "cookies" are stored. The user can consult the cookie policy at any time for more information on the use of cookies and how to deactivate them.
Sale of infoproducts (digital products): Through the website, infoproducts can be purchased, in this case, the buyer's information is required (Name, surname, address and e-mail).

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Recording of classes and/or testimonials: once the online training is accessed, the client, with prior authorization, will be recorded through the zoom.us application with the aim of posting the tutorials carried out on the website. Likewise, it may be requested, with prior consent, the recording of testimonials or fragments of these online training tutorials for advertising purposes and that will have the purpose established and informed in the request for said consent.

Tracking systems used on this site: Visitor Analytics also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who constitutes their audience and what they need.

Likewise, we could use remarketing strategies, so to attract subscribers and customers we use tools such as Facebook Ads, so that when generating an ad, the public can be segmented by place, demographic data, interests, etc. The data obtained by this platform would be subject to this privacy policy from the moment the user leaves their data to request a service or join as web users.

We will not share, sell, rent your personal information with other parties. We may share certain information with authorized third party service providers necessary to provide certain services to you.

 

SOCIAL PLUGINS.
On our website we offer you links and services related to the different social networks. If you are a member of a social network and you click on the corresponding link, the provider of the social network may link your profile data with the information of your visit to said web page.
Therefore, it is convenient to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our web pages with any of its profiles on social networks or share information through them.
You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy.
Facebook: https://www.facebook.com/
Instagram: https://help.instagram.com/155833707900388

ACCEPTANCE, CONSENT AND REVOCABILITY
The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by ivonnesoulmedium.com in the manner and for the purposes indicated in the legal notice.

You can oppose the use of your information for advertising purposes, market research or the development of satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do this, you must send an email to the address

ivonne (at) ivonnesouljourney.com .

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If you have received advertising by email, you can also oppose the said email, by clicking on the link included in it following the instructions that will be provided.

 

 

COOKIES POLICY

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What cookies are ?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

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As the person in charge of this website, I try to comply with the maximum rigor of article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce regarding cookies, however, taking into account the way in which As the Internet and websites work, it is not always possible to have up-to-date information on the cookies that third parties may use through this website.

This especially applies to cases where this web page contains embedded elements: ie texts, documents, images or short movies that are stored elsewhere, but displayed on our website.
Therefore, if you come across these types of cookies on this website and they are not listed below, please let me know. You can also contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has guaranteed your privacy.

On this website, own and third-party cookies are used to ensure that you have a better browsing experience, you can share content on social networks and to obtain user statistics. The cookies used in ivonnesoulmedium.com are only associated with an anonymous User and their computer, they do not provide references that allow the User's name and surname to be deduced and they cannot read data from their hard drive or include viruses in their texts. However, taking into account the way in which the Internet and websites work, it is not always possible to have up-to-date information on the cookies that third parties may use through this website.

 

This especially applies to cases where this web page contains embedded elements: ie texts, documents, images or short movies that are stored elsewhere, but displayed on our website. Therefore, if you come across these types of cookies on this website and they are not listed below, please let me know. You can also contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has guaranteed your privacy.

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The user can freely decide about the implementation or not on their hard drive of the cookies used in ivonnesoulmedium.com In this sense, the user can configure their browser to accept or reject all cookies by default or to receive a notice on the screen of the receipt of each cookie and decide at that time its implementation or not on your hard drive. To do this, we suggest you consult the help section of your browser to find out how to change the configuration you currently use. Even if the User configures his browser to reject all cookies or expressly rejects ivonnesoulmedium.com cookies, he will be able to browse the website with the only inconvenience of not being able to enjoy the functionalities of the website that require the installation of any of them. In any case, the User may delete the cookies implanted on their hard drive at any time, following the procedure established in the help section of their browser.

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Basically third-party cookies in this site are:

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Social network cookies: Social network cookies can be stored in your browser while browsing ivonnesoulmedium.com, for example, when you use the sharing button on a social network. The companies that generate these cookies corresponding to the social networks used by this website have their own cookie policies:
Instagram Cookie, as provided in its Cookies Policy.
Facebook cookie, as provided in its Cookies Policy.
 

The privacy implications will be based on each social network and will depend on the privacy settings you have chosen on these networks. In no case, neither the person in charge of this website nor the advertisers can obtain personally identifiable information from these cookies.

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Our website provider Wix uses cookies for important reasons, such as:
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of the web platform.
To ensure our platform is secure and safe to use. 

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This are the cookies normally used in this website : 

Cookie Name - Purpose - Duration - Cookie Type
XSRF-TOKEN - Used for security reasons - Session - Essential
hs - Used for security reasons - Session - Essential
svSession - Used in connection with user login - 12 months - Essential
SSR-caching - Used to indicate the system from which the site was rendered - 1 minute - Essential
_wixCIDX - Used for system monitoring/debugging  - 3 months - Essential
_wix_browser_sess - Used for system monitoring/debugging - session - Essential
consent-policy - Used for cookie banner parameters - 12 months - Essential
smSession - Used to identify logged in site members - Session - Essential
TS* - Used for security and anti-fraud reasons - Session - Essential
bSession - Used for system effectiveness measurement - 30 minutes - Essential
fedops.logger.X - Used for stability/effectiveness measurement - 12 months -Essential
wixLanguage - Used on multilingual websites to save user language  - reference - 12 months - Functional

In the case of not wanting the website not to install any cookies on your computer, it is possible to adapt your browser so that you are notified before any cookies are downloaded.
Thus, you can also modify the browser settings so that it rejects all cookies or only third-party cookies. You can also delete any of the cookies that are already on your computer. Keep in mind that you will have to separately adapt the settings of each browser and equipment you use.

The following links explain how to access cookie settings in various browsers:
Cookie settings in Firefox
Cookie settings in Internet Explorer
Cookie settings in Google Chrome
Cookie settings in Safari (OS X)
Cookie settings in Safari (iOS)
Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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This privacy policy may be updated without prior notice.
Ivonne Valentin  - Ivonnesoulmedium.com  2023